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FIKES UPNVJ - Depok, August 15, 2025 – A team of lecturers from the Public Health Study Program, Faculty of Health Sciences, UPN "Veteran" Jakarta, led by Dr. Putri Permatasari, SKM, MKM, along with team members Dra. Marina Ery Setiyawati, MM, Cahya Arbitera, SKM, MKM, and Afif Amir Amrullah, S.KP, M.KKK, with student support, conducted the first phase of Community Service (Abdimas) on Jl. Cilobak II, Pangkalan Jati, Cinere, Depok City. The activity, themed "Community Empowerment to Improve Access to Healthcare Services Through Optimizing Behavior in Using the JKN Mobile Application," was attended by approximately 30 cadres and local residents. This program aims to increase public understanding of the importance of digitalizing healthcare services, particularly through the use of the JKN Mobile Application.
The activity began with a brief pre-test to assess participants' initial knowledge, followed by an introduction to the functions, benefits, and critical role of Mobile JKN in supporting fast and efficient access to healthcare services. Participants were introduced to basic features such as creating an account, checking their membership status, and finding information about nearby healthcare facilities. The training was conducted interactively through presentations and discussions, ensuring a clear understanding of the material.
Participant feedback was very positive, as evidenced by the numerous questions raised regarding the app's use in everyday life. The activity concluded with instructions for participants to begin using the app independently, so that in the next phase, they would be better prepared to practice operating Mobile JKN's features in greater depth. This initial phase is expected to provide valuable knowledge for the community to improve their digital literacy in the health sector and familiarize themselves with technology-based services.
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